Welcome to the Tribridge/Eclipse Customer Portal!

A warm welcome to all of the Eclipse Customers who are migrating to the combined Eclipse and Tribridge Customer Care / Customer Support portal.

 

 

Portal update: The Customer Care Portal has been upgraded to allow case note attachments on active cases. Click on the “add case notes” button and browse to add a file attachment. JPG, PDF, PNG, and TIF files only.

 

 

Customer Care contact information:

 

For legacy Tribridge customers:

   Call: 877-874-1114, option 2

   EMail: support@Tribridge.com  

   Hours:  8:00AM to 8:00PM EST. Monday through Friday

For legacy Eclipse customers:

   Please refer to your Service Level Statement for contact emails and phone numbers.

   Details on specific contact details can be found on our Eclipse website, here: http://www.uxceclipse.com/customer-support

 

Thank you for choosing Customer Care.

 

                       

Here's what our Customers have to say:

"Excellent Service"

"Friendly, Fast Service"

"The support was knowledgeable, professional & helpful"

 

How did we do?

Please take a moment to complete our online survey.

Customer Care Survey